Xmas closures

Sexual & Reproductive Health

GMI Partnership 

Do It London Services outreach and testing for men who have sex with men will finish on Wednesday 22nd December 2021, and reopen Tuesday 4th January 2022.

Fast Track Cities migrant communities outreach and testing will close on Wednesday 22nd December 2021, and reopen Tuesday 4th January 2022.

METRO Get it

Kent and Medway 

Services will close 4:00pm on Thursday 23rd December 2021, and will reopen Tuesday 4th January 2022.

Any condom orders placed during this time would be posted on the 28th December 2021, after which, no orders will be processed until services resume. 

Bexley, Wandsworth, Richmond Upon Thames, Merton

Services will remain operational at limited capacity over the holidays. Services will be closed on bank holidays.

Pitstop PLUS Greenwich and Medway

Services will remain operational online over the holidays on the Pitstop PLUS website.

SASH Care Coordination and Counselling

Services will remain operational as usual over the holidays. Services will be closed on bank holidays.

Sexual Health Office Phone Line

Services are open as usual: 20th, 21st, 22nd, 23rd December 2021.

Services are operating at reduced capacity: 29th, 30th, 31st December 2021.

Services are closed: 24th, 25th, 26th, 27th, 28th December 2021, and 1st, 2nd, 3rd January 2022.

Services will resume as normal on Tuesday 4th January 2022.

Young Greenwich Youth Line

Services will close on Thursday 23rd December 2021, and will resume Tuesday 4th January 2022.

Additional support

Helpful contacts: 

  • Advice and information on sex, contraception, and relationships: getit.org.uk
  • Morning after pill: Market Street Health Centre, 16-18 Market Street, Woolwich, SE18 6QR, 020 8301 8920
  • People with symptoms (Greenwich or Bexley): Market Street Health Centre, 16-18 Market Street, Woolwich, SE18 6QR, 020 8301 8920
  • People with symptoms (Medway): Clover Street Clinic, 4 Clover Street, Chatham, Kent, 0300 123 1678
  • People with symptoms (Wandsworth, Merton and Richmond/Twickenham): Falcon Road Clinic, 160 Falcon Road, Wandsworth, London, SW11 2LN, 0333 300 2100
  • People needing contraceptives: Market Street Health Centre, 16-18 Market Street, Woolwich, SE18 6QR, 020 8301 8920
  • Online testing without symptoms: greenwichsexualhealth.org, London Borough of Greenwich residents only
  • Online testing without symptoms: checkurself.org.uk/plus/, London Borough of Greenwich residents only (over 24's only)
  • Online chlamydia and gonorrhoea Testing (without symptoms): https://www.checkurself.org.uk/, London Borough of Greenwich or Bexley Residents Only (Under 25's only)
  • Online chlamydia and gonorrhoea Testing (without symptoms): https://getit.org.uk/, London Borough of Bexley, Wandsworth, Merton and Richmond/Twickenham Residents (Under 25's only)
  • PE Logan's Pharmacy (Greenwich): remaining open throughout the holidays, including Christmas Day, providing condoms, education, health and care, and testing for young people.
  • PEP (Post-exposure prophylaxis for HIV): Accident & Emergency / any GUM clinic.
  • Sexual health screening and support: gmi.shl.uk, Londoners excluding Greenwich, Hillingdon, and Croydon residents.

Community

Croydon LGBTQ+ and disability hate crime support

Services will close on Friday 17th December 2021, and reopen Tuesday 4th January 2022. 

Online Zoom community drop-in session scheduled to take place on Thursday 23rd December between 2:00-3:00pm, contact [email protected] to join.

Greenwich LGBTQ+ and disability hate crime support

Services will close on Friday 17th December 2021, and reopen Tuesday 4th January 2022. 

Lewisham LGBTQ+ hate crime support

Services will close on Friday 17th December 2021, and reopen Tuesday 4th January 2022. 

LGBTQ+ COVID-19 Fund: Micro Grants Programme

Services will close on Wednesday 15th December 2021, and reopen Wednesday 19th January 2022. 

METRO Walnut

Last meeting scheduled to take place on Saturday the 18th of December.

Services will be open with limited capacity between Sunday 19th of December 2021 and Friday 7th of January 2022. We will attempt to respond to any calls and/or contact within 24-72 hours. 

METRO GAD Welfare Rights Service

Telephone enquiries will remain open on Monday 20th, Tuesday 21st and Wednesday 22nd December 2021. Services will close on Thursday 23rd December 2021, and will reopen Tuesday 4th January 2022.

METRO GAVS

Services will close on Monday 20th December 2021, and reopen Monday 3rd January 2022. 

METRO GAVS Voice and Influence Work

Services will close on Friday 17th December 2021, and reopen Wednesday 19th January 2022. 

Safer Croydon drop-in

Services will close on Monday 13th December 2021, and will reopen Monday 10th January 2022.

Additional support

Mental Health

Bexley LGBTQ+ counselling

Services will close on Friday 24th December 2021, and will reopen Monday 10th January 2022. 

Cherish Tuesdays 

Services will close on Tuesday 14th December 2021, and will reopen Tuesday 11th January 2022.

HIV counselling 

Services will close on Monday 20th December 2021, and will reopen Monday 3rd January 2022.

Mental health drop-in

Services will close on Thursday 16th December 2021, and will reopen online Thursday 6th January 2022.

Young Greenwich Parenting Support Service

Services will close on Thursday 24th December 2021, and will reopen Friday 7th January 2022.

Youth and adult counselling 

Services will close on Monday 20th December 2021, and will reopen Monday 3rd January 2022.

Additional support

If you are experiencing a mental health crisis, please contact the relevant number below:

  • If you are concerned that you cannot keep yourself safe, please contact your GP or in an emergency attend your local A&E department
  • Papyrus prevention of suicide: 0800 068 4141 or text 07786 209697
  • Samaritans - 116 123
  • LGBT Helpline Switchboard - 0300 330 0630
  • YoungMinds (parent line) - 0808 802 5544
  • For emergency issues around housing, please contact Shelter on 0808 800 4444.  
  • Kooth is an online counselling service for young people you may also like to access if you require support whilst you are waiting for counselling, kooth.com
  • Hub of Hope is a helpful app, you simply enter your postcode and it comes up with all the places for support near you hubofhope.co.uk
  • Text the word ‘SHOUT’ to 85 258 to start a conversation with a trained volunteer for support

Youth

METRO Bridge, METRO Inside Out, METRO Live, METRO PPC youth groups, METRO Shine, METRO Snap, METRO Spark, METRO Stand Out, METRO Star, METRO Transcend, METRO Zest

All our youth services will close week ending Friday 17th December 2021, and resume from the week beginning Monday 3rd January 2022. 

HIV

Croydon HIV Healthy Living Service (CHHLS)

Services will be open with limited capacity between Thursday 23rd December 2021 and Tuesday 4th January 2022.

For help, contact METRO HIV direct line on 020 8305 5006, or email [email protected]

METRO Essex HIV Support Service

Services will close on Monday 20th December 2021, and will reopen on Tuesday 4th January 2022. 

METRO SWL HIV Family & Advocacy Service

Services will be open with limited capacity between Friday 24th December 2021 and Tuesday 4th January 2022.

For help, contact METRO HIV direct line on 020 8305 5006, or email [email protected]

METRO PPC LSL Family Support Service

Services will be open with limited capacity between Thursday 23rd December 2021 and Tuesday 4th January 2022.

For help, contact METRO HIV direct line on 020 8305 5006, or email [email protected]

METRO Wandsworth HIV Family Support & Advocacy Service

Services will be open with limited capacity between Friday 24th December 2021 and Tuesday 4th January 2022.

For help, contact METRO HIV direct line on 020 8305 5006, or email [email protected]

METRO RBG HIV Support

Services will be open with limited capacity between Thursday 23rd December 2021 and Tuesday 4th January 2022.

For help, contact METRO HIV direct line on 020 8305 5006, or email [email protected]

Additional support

For emergencies call:

The Samaritans: 116 123

Urgent medical care call NHS 111 or in an emergency 999

Childline on 0800 1111

Street Link for Homelessness: 0300 500 0914